Ik geloof al die positieve reacties niet. Deze wax is zo slecht. Hij laat al los na 5 min. Veel wax, weinig maakt niet uit hoe ik het aanbreng. Het blijft niet zitten. En hij laat wit achter. Zeer teleurgesteld . De foto is bewijs dat ik het het gekocht en niet zuur aan het doen ben om niks.
Hartelijk dank dat je de tijd hebt genomen om je feedback te delen, Marjie. Het spijt ons enorm te horen dat de wax niet aan je verwachtingen voldeed. Dat is nooit de ervaring die we onze klanten willen bieden. Neem gerust contact met ons op via hello@supercilium.com
zodat we dit voor je kunnen oplossen. We helpen je graag verder.
I ordered this product to find out that I actually needed at least one more product. The developer is somewhat optional but you cannot use this product on its own. I ordered this for an event and I am really disappointed with the website and the customer care team. The title of this product is misleading and there are very many synthetic ingredients too….
Thank you so much for taking the time to share your feedback, Katie. We’re really sorry to hear about your experience and that the product information wasn’t as clear as it should have been. We never want our customers to feel misled or disappointed, especially when preparing for an important event. Please reach out to us at hello@supercilium.com. Our customer care team would love to assist you personally and help find a solution.
I’m really sad because I used to love this product but they seem to have reformulated. The previous formula did in fact last a full two weeks. This new formula barely lasts a week and I always apply it correctly. It’s really a shame because it used to work so well. I’m hoping they change the formula again, but in the meantime I’ll be searching for a longer lasting product. Change is not always good.
Thank you so much for sharing your honest feedback with us. We’re really sorry to hear that the product isn’t lasting as long as you remember — we completely understand how disappointing that must feel, especially when you’ve loved it before. Our team is always working to improve our formulas, and your input truly helps us do that. Please feel free to reach out to us at hello@supercilium.com
so we can look into your experience and help find the best solution for you.
Love them!
Cotton swabs are very small. Only use for little fine precise cleaning
Omg! They stick on perfectly and allowed me to focus on just working lashes vs fussing with the shield— saved me so much time. Work just as good as the expensive shields if not even better! Also tint didn’t stain the shield which is a bonus ♥️😁
Really excited about this product- the aburn was a bit light and it stained the skin less than I anticipated. Hopfully a darker shade will do the trick.
Love it!! it takes a little bit of product and less application time so I am saving time and money with my clients!
It met my espectations was easy to apply and i just hope it lasts. Me brows are kicrobladed and im due for a retouch, this will help me wait a little longer to do the re touch.
They asked me to test them, and I can only say WOW. The stickiness makes it so much easier to work with. Love them! In the picture, I quickly show it on my hand to show how easily they stick to the skin.
Don’t stay or cover grays.
Hi Nancy,
We're sorry to hear that the SNAP Gel Tint didn't work for you. Our product is designed to stain only the skin (not the brow hairs), offering a defined, filled-in look that lasts up to 7 days. The goal is to give a natural, makeup-like effect by tinting the skin under the brows without affecting the hairs.
Our team will reach out to you via email shortly to assist you further.
Thank you for your feedback.
With love,
Ann
Terrible! Waste of my money. I applied the gel and left it on for 48 hrs without washing my face. First wash after that and all was washed off…..I had a better result with waterproof eyebrow pen.
Hi Valerie,
Thank you for your feedback—I’m so sorry to hear the tint washed off after just one use, and I understand how frustrating that must be.
I wanted to let you know we’ve reached out via email to assist you directly. Please check your inbox (or spam folder) for my message, and feel free to reply there whenever you’re ready. I’m here to help resolve this for you.
Looking forward to hearing from you!
With love,
Ann
Use los productos de lifting hace un año atrás como indicaban y a mí no me sirvió siento que deben mejorar las fórmulas yo perdí mi dinero en liftin y hennA líquida
Gracias por compartir sus sinceros comentarios. Los apreciamos mucho y lamentamos que tanto los productos lifting como la henna líquida no hayan cumplido con sus expectativas después de usarlos según las instrucciones.
Entiendo que es frustrante invertir en productos y no obtener el resultado esperado. Sus comentarios nos ayudan a mejorar y gracias por informarnos cómo podemos hacerlo mejor; su satisfacción es importante.
Nuestro equipo se pondrá en contacto con usted en breve para resolver este problema.
Con cariño, Ann
I don't mind having to redo it every few days but i do struggle to get the product out of the little bottle. My eyebrow hairs are black and I picked medium brown and I think it matches. I read you should match the eyebrow hair color since this only stains the skin not the hair.
Mooie koele blonde tint, ruikt lekker en met de booster wordt de kleur nog intenser; love it!
Hartelijk dank voor je lovende recensie! We zijn blij te horen dat je de koele blonde tint zo mooi vindt en dat de geur en booster je haar naar een hoger niveau hebben getild. 'Een nog intensere kleur' is precies wat we graag horen!
Nogmaals bedankt voor het delen van je ervaring!
Compré el gel tint en tono medium brown para probarlo y realmente quedé impresionada con la pigmentación y con la rapidez que pigmenta en la piel 🤯 simplemente espectacular!! Ameee 😍
I use this product to do my daughters lash lift and OMG I was super impressed. Results were super amazing. Didn’t irritate my daughters eyes at all. I would be using this product again. I highly recommend it.
I am IN LOVE with this product, it leaves the brows looking flawless after I use all 3 steps. I can’t wait to continue to offer this product to my clients! Thank you supercilium!!!
I just started using Supercilium and so far, I'm very pleased with the quality of the product and results. Thank you for all the education support as well.
