At first I was really pleased with how it ended up looking. The color was great and it was easy to apply. I used it only for a week and when I took it off A LOT of my eyebrow hair fell out on both of my eyebrows. Now I have a couple of bald spots. So I dont recommend it to anyone with thin eyebrows, maybe not even thick eyebrows because it will lead to hairloss.
Disappointed. Tested it twice and the dark brown stains orange . Not sure if I should have gotten black instead . Not sure if it’s suppose to rub off with water but it has when I test on my arm.
My clients love this product when I use it on them. They felt its long lasting compared to previous products I've used.
This was a waste of time and money....doesnt work 😓😓😪😪🙅🏽♀️🙅🏽♀️💔💔
I had some issues using it but after the SNAP masterclass it's much easier and my clients actually like it! it just lasts up to 5-7 days but still good
Ik geloof al die positieve reacties niet. Deze wax is zo slecht. Hij laat al los na 5 min. Veel wax, weinig maakt niet uit hoe ik het aanbreng. Het blijft niet zitten. En hij laat wit achter. Zeer teleurgesteld . De foto is bewijs dat ik het het gekocht en niet zuur aan het doen ben om niks.
Hartelijk dank dat je de tijd hebt genomen om je feedback te delen, Marjie. Het spijt ons enorm te horen dat de wax niet aan je verwachtingen voldeed. Dat is nooit de ervaring die we onze klanten willen bieden. Neem gerust contact met ons op via hello@supercilium.com
zodat we dit voor je kunnen oplossen. We helpen je graag verder.
No customer service.- they exist, but aren't reading your emails. Maybe it's AI
I ordered this product to find out that I actually needed at least one more product. The developer is somewhat optional but you cannot use this product on its own. I ordered this for an event and I am really disappointed with the website and the customer care team. The title of this product is misleading and there are very many synthetic ingredients too….
Thank you so much for taking the time to share your feedback, Katie. We’re really sorry to hear about your experience and that the product information wasn’t as clear as it should have been. We never want our customers to feel misled or disappointed, especially when preparing for an important event. Please reach out to us at hello@supercilium.com. Our customer care team would love to assist you personally and help find a solution.
I’m really sad because I used to love this product but they seem to have reformulated. The previous formula did in fact last a full two weeks. This new formula barely lasts a week and I always apply it correctly. It’s really a shame because it used to work so well. I’m hoping they change the formula again, but in the meantime I’ll be searching for a longer lasting product. Change is not always good.
Thank you so much for sharing your honest feedback with us. We’re really sorry to hear that the product isn’t lasting as long as you remember — we completely understand how disappointing that must feel, especially when you’ve loved it before. Our team is always working to improve our formulas, and your input truly helps us do that. Please feel free to reach out to us at hello@supercilium.com
so we can look into your experience and help find the best solution for you.
Love them!
Cotton swabs are very small. Only use for little fine precise cleaning
Omg! They stick on perfectly and allowed me to focus on just working lashes vs fussing with the shield— saved me so much time. Work just as good as the expensive shields if not even better! Also tint didn’t stain the shield which is a bonus ♥️😁
Really excited about this product- the aburn was a bit light and it stained the skin less than I anticipated. Hopfully a darker shade will do the trick.
